Question: What should I pay attention to when using the product?: Answer: Please do not interrupt the transfer while importing the data. It is recommended that you transfer files in batches. Thank you.

Question: Does this work with the newest iPhone/iPads?: Answer: Hello Our usb adapter support all iPhone with iOS 8.0 and up and iPads with iOS 8.0 or later. (Tips: USB C/ Type c interface is not supported). If you have any other questions, please feel free to contact us. We will have a professional after-sales team to help you solve the problem. Thank you.

Question: Can I transfer photo/videos from Ipad to external flash drive using this adapter?: Answer: Yes you can

Question: Will this device also allow for .pdfs to be transferred?: Answer: Hello，Only iOS 13 and later supports TWO-WAY transmission（transfer not only pictures and videos but also Word, Excel, and PDF, etc.)

Question: Why is there no response after plugging in the phone? What can I try?: Answer: please help try the following: 1. Restart the phone and try again. 2. Try another phone to see if the previous one have some problems recognizing the reader. 3.For iOS 13 and later，it is no pop-up, you can find 'import' in the “Files”app.（Please open the "File" app---open "Browse"---select "Untitled" or”NO NAME". ） 4. Only when the system version is IOS13 or higher,the external USB flash Drive can be connected. The supported format is "exfat" or "fat32".（Tips: Please backup your files before formatting to avoid losing them）.Thank you.

Question: Is this compatible with the printer?: Answer: In the case of charging, the USB adapter supports external devices up to 1500 mAh. If your printer exceeds this range, the USB adapter will not work. thank you,

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