SUNTRSI
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About SD Card Reader
Customer questions & answers
Question:      Is it able to transfer bulk photos such as 100gb from iPhone to sd card?
Answer:        Only ios13 and above systems support loading photos from ipad/iphone to sd card. Please make sure your iphone/ipad is ios13 or above. (tips: For better use, please transfer pictures in batches. Please do not interrupt the transfer process)
Question:      Can I transfer camera photos to my iPhone?
Answer:        Of course, you can easily transfer photos and videos.
Question:      Is it compatible with TF cards?
Answer:        Yes, the 2-in-1 sd card reader, compatible with sd card and tf card
Question:      Is wifi connection required for sd card reader transmission?
Answer:        It is not required for WiFi connection. This sd card reader can be used after plugging in. This will save you a lot of time.
Question:      Why is there no response after plugging in the phone? What can I try?
Answer:        Please help try the following: 1. Restart the phone and try again. 2. Try another phone to see if the previous one have some problems recognizing the reader. 3.For iOS 13 and later,it is no pop-up, you can find 'import' in the “Files”app.(Please open the "File" app---open "Browse"---select "Untitled" or”NO NAME". ) 4. Please make sure your memory card format is exfat or fat32.(Reminder: You can choose to format the memory card on your computer. Please save the pictures in the SD card to other software before formatting to prevent information loss). Thank you.