About SD Card Reader

Customer questions & answers

Question: Is it able to transfer bulk photos such as 100gb from iPhone to sd card?: Answer: Only ios13 and above systems support loading photos from ipad/iphone to sd card. Please make sure your iphone/ipad is ios13 or above. (tips: For better use, please transfer pictures in batches. Please do not interrupt the transfer process)

Question: Can I transfer camera photos to my iPhone?: Answer: Of course, you can easily transfer photos and videos.

Question: Is it compatible with TF cards?: Answer: Yes, the 2-in-1 sd card reader, compatible with sd card and tf card

Question: Is wifi connection required for sd card reader transmission?: Answer: It is not required for WiFi connection. This sd card reader can be used after plugging in. This will save you a lot of time.

Question: Why is there no response after plugging in the phone? What can I try?: Answer: Please help try the following: 1. Restart the phone and try again. 2. Try another phone to see if the previous one have some problems recognizing the reader. 3.For iOS 13 and later，it is no pop-up, you can find 'import' in the “Files”app.（Please open the "File" app---open "Browse"---select "Untitled" or”NO NAME". ） 4. Please make sure your memory card format is exfat or fat32.(Reminder: You can choose to format the memory card on your computer. Please save the pictures in the SD card to other software before formatting to prevent information loss). Thank you.

About USB Adapter

Customer questions & answers

Question: What should I pay attention to when using the product?: Answer: Please do not interrupt the transfer while importing the data. It is recommended that you transfer files in batches. Thank you.

Question: Does this work with the newest iPhone/iPads?: Answer: Hello Our usb adapter support all iPhone with iOS 8.0 and up and iPads with iOS 8.0 or later. (Tips: USB C/ Type c interface is not supported). If you have any other questions, please feel free to contact us. We will have a professional after-sales team to help you solve the problem. Thank you.

Question: Can I transfer photo/videos from Ipad to external flash drive using this adapter?: Answer: Yes you can

Question: Will this device also allow for .pdfs to be transferred?: Answer: Hello，Only iOS 13 and later supports TWO-WAY transmission（transfer not only pictures and videos but also Word, Excel, and PDF, etc.)

Question: Why is there no response after plugging in the phone? What can I try?: Answer: please help try the following: 1. Restart the phone and try again. 2. Try another phone to see if the previous one have some problems recognizing the reader. 3.For iOS 13 and later，it is no pop-up, you can find 'import' in the “Files”app.（Please open the "File" app---open "Browse"---select "Untitled" or”NO NAME". ） 4. Only when the system version is IOS13 or higher,the external USB flash Drive can be connected. The supported format is "exfat" or "fat32".（Tips: Please backup your files before formatting to avoid losing them）.Thank you.

Question: Is this compatible with the printer?: Answer: In the case of charging, the USB adapter supports external devices up to 1500 mAh. If your printer exceeds this range, the USB adapter will not work. thank you,

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